Shipping
International Shipping
Prices displayed do not include any extra charges in the country of import by the purchaser such as government taxes, imports or customs charges, insurance or any other type of charges. These are the responsibility of the purchaser to pay and deal with the appropriate authorities. Delivery within the times indicated cannot be guaranteed as actual shipping is out of the control of Sculpture Garments
Express delivery is sent by international courier and can be track and traced. Orders will usually be dispatched within 2 working days and is expected to arrive within 3 to 7 working days.
Normal delivery by airmail will be dispatched within 3 working days, and is expected to arrive within 8 to 18 working days.
Domestic Shipping ( within New Zealand)
Standard domestic orders will usually be dispatched by courier within 3 working days, and are expected to arrive within 1- 5 days after that.
Quality and Fit Guarantee
All returns are subject to inspection of the garment before refunds or exchange garments are issued.
Sculpture Garments guarantees all garments for 30 days after receipt to be free from manufacturing flaw or defect as long as the garments are washed according to the label instructions and treated in a reasonable manner and without excessive stretching of the fabric.
We guarantee that ‘Made to Measure’ garments will fit well where measurements have been taken by a person authorised to do so in writing by Sculpture Garments Ltd. We also guarantee the fit of garments where measurements have been taken and supplied by the customer if those measurements are less than 5% different from actual measurements. Sculpture Garments reserves the right to request that actual measurements are verified by a person authorised by Sculpture Garments, before considering a refund or exchange. Sculpture Garments does not guarantee the fit of “Made to Measure” garments where incorrect measurements are supplied.
Refunds or exchanges will not be given where the purchaser buys a standard sized ‘commonly used’ garment that is the incorrect size for them or where one part of the garment fits them incorrectly. In this case it is advised that the purchaser should have purchased a ‘made to measure’ garment.
No returns or refunds will be processed for orders outside of the return policy unless approved by Sculpture Garments.
Return Information
Should you wish to return a garment, please contact us to initiate your return request. Returned items must be received within 25 working days of initiating a return request. Sculpture Garments reserves the right to replace or exchange free of charge with a new replacement garment instead of refunding the initial cost price.
Refunds or replacements will not be issued for garments that have been altered without permission of Sculpture Garments, washed in a way not according to label instructions, damaged, sized incorrectly, that have not been washed after being worn for more than 2 hours, that emit odors (including, but not limited to: detergent, lotion, fragrances, sweat, smoke, or food) or indicate that they have come into contact with other irritants/allergens (such as pet hair or dander).
Sculpture Garments does not cover the shipping cost for returning garments unless the garment has suffered a manufacture flaw or defect. Refunds/exchange garments will be processed within 10 business days of receiving a returned garment.
How to return your garment
- Review the return policy above to ensure your garment is eligible for return.
- Contact Sculpture Garments to initiate a return request.
- After speaking with us about your garment, return it to the following address: By courier to: Sculpture Garments, 49 Hunua Road, Papakura, Auckland, New Zealand 2110. Or by airmail to Sculpture Garments, P.O. Box 72234, Papakura, Auckland, New Zealand 2244.
For additional questions or assistance, please contact Sculpture Garments.
Terms and Conditions of use of this Website
This website is operated by Sculpture Garments Ltd. Inquiries may be directed to:
Email: [email protected]
Use of the Sculpture Garments website is governed by these terms and conditions. Please familiarise yourself with these terms and conditions. Your use of the this website constitutes your agreement to follow these rules and to be bound by them.
Sculpture Garments reserves the right to update or modify these terms and conditions at any time without notice. We encourage you to review these terms and conditions whenever you use this website.
Copyright Notice
All of the content you see on the Sculpture Garments website, including all page headers, images, illustrations, graphics, and text are subject to trademark, service mark, trade dress, copyright, and/or other intellectual property rights or licenses held by Sculpture Garments Ltd.
The entire content of the Sculpture Garments website is copyrighted as a collective work under NZ copyright laws. The content of Sculpture Garments, and the site as a whole, are intended solely for personal, noncommercial use by the users of our site.
You may download, print, and store selected portions of the content, as long as you:
- only use the copies of the content for non-commercial use
- do not copy or post content in any media or on any network computer
- do not modify or alter the content in any way. No right, title, or interest in any downloaded materials is transferred to you as a result of any such downloading.
Sculpture Garments reserves complete title and full intellectual property rights in any content downloaded from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer, or create derivative works from the content without first obtaining written permission from Sculpture Garments.
Submissions
We welcome your feedback regarding Sculpture Garments. Any comments, feedback, notes, messages, ideas, suggestions, or other communications shall be, and remain the exclusive property of, Sculpture Garments.
Disclaimer
This site and all contents of this site are provided on an “as is” basis without warranties of any kind, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
Indemnification
You agree to defend, indemnify, and hold Sculpture Garments harmless from and against any claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the site.